EXECUTING THE FOLLOWING IN CHANGE MANAGEMENT CONTEXT:
Amway is the world’s largest direct selling company* ($8.8B reported sales, 2018). They manufacture and distribute nutrition, beauty, personal care and home products—which are exclusively sold in 100 countries through Amway Independent Business Owners (IBOs).
*As ranked by 2018 Direct Selling News Global 100, published in the June 2018 edition of Direct Selling News, based on 2017 revenues.
Amway aimed to provide a modernized online experience to support Amway Business Owners in managing their business across APAC. Change Management was required to successfully rollout the transformation across the 10 APAC countries (Indonesia, Thailand, Japan, Korea, Australia & New Zealand, Vietnam, Philippines, Malaysia, Singapore and Brunei)
Multi-country adoption of Change Management Strategy and deliverables:
OVER 30 TRAINING ASSETS AND SUPPORT MATERIALS
OVER 50 COMMUNICATION ASSETS
As of October 2019, we have successfully supported Amway’s digital transformation across APAC 5 countries impacting >1500 employees and 560,000 IBOs.